To register, contact us. Once you do, we’ll send you an email with your username and password.

Use this page to log in with your username (email address) and password provided in the email we sent you. You can also log in using the form on the left-hand sidebar at any time.

We have segmented courses into lessons. Each lesson has a corresponding quiz. There are three ways you can see your progress.

On the Course page, you can see what lessons you’ve completed at the bottom of the page. You have completed lessons with a green checkmark.

You can also see your progress as you go at the bottom of any lesson in a progress bar graphic in the right hand side bar.

You can see your progress on every course, lesson, and quiz you’ve completed on your Profile page.

Anyone with access to your profile will be able to see your course progress and quiz results (including us).

Other participants cannot see your progress or quiz results. Other participants can see your badges and achievements.

Go to your group’s member page which you can access by going to “My Profile” ->”Groups”. Then select your group and go to “Members”.

There you’ll see all of your enrolled staff. Click on each member to see where they are. For example, if you click on your own profile. You’ll see your Activity on the first setting. This includes the different achievements you have acquired. The specific achievements that relate to a course are labelled with HPT (Handling Patients on the Telephone) or HPA (Handling Patients at the Appointment) before them.

Each achievement shows a description of what the award is for.

After a member has been added by us to the system, you can you can add the member to your group. For this you have to go to “My Profile” -> “Groups” and then choose the group you want to add a participant to. Once you are on the group page, you have to choose “Send Invites”. In here you can choose the person you want to add. To invite a person you need be friends.